We help EHC Coordinators and SEND teams use AI tools to reduce administrative burden, improve parent communication, and meet statutory deadlines — without ever compromising children's data.
Book a Training SessionSEND services across England are under unprecedented pressure. Caseloads of 200-300 per coordinator, rising demand, and incoming reforms mean the current way of working is unsustainable.
EHC coordinators spend 50-60% of their week on administrative drafting — time that should be spent with children and families.
Unanswered emails, unreturned calls. When coordinators carry 300 cases, communication is the first thing to fall away.
Individual Support Plans become statutory in 2029. National Inclusion Standards arrive in 2028. The administrative load is about to increase significantly.
The number one concern about AI in SEND services is data protection. We address this head-on with a clear framework that makes AI safe to use today.
Four practical modules. 50+ ready-to-use prompts. Every compliance document your DPO needs. Available as individual half-day sessions or a complete 2-day programme.
What AI can and cannot do. The data security framework. The anonymisation workflow. Prompt engineering fundamentals. Choosing the right tools.
Drafting Sections B, E, F, and I with AI. SMART target generation. Annual review summaries. Quality assurance techniques.
DPIA completion workshop. AI Acceptable Use Policy. Building the business case. Preparing for ISPs and the 2028 Inclusion Standards.
Status updates at scale. Complaint response drafting. Local Offer content creation. Multi-agency meeting support. Tone and accessibility.
Beyond the training itself, every commissioning organisation receives a complete implementation toolkit.
Pre-completed for AI use in SEND casework. Ready for DPO sign-off.
Tailored for SEND services. Covers approved tools and anonymisation rules.
50+ tested prompts across every SEND task. Print and keep by your desk.
20+ templates by scenario. Acknowledgements to complaint responses.
Laminated quick-reference card for every team member.
One-pager for SEND managers to present to Directors of Children's Services.
Accredited CPD certificates for every attendee.
Follow-up email support for questions and troubleshooting.
Lighthouse Professional Development was founded by Yasmin Ali, a SEND parent, parent governor at a SEND specialist school, and professional with over a decade of experience in casework, complaints handling, and public sector service delivery.
This training exists because Yasmin has been on both sides: the parent chasing unanswered emails about her child's EHCP, and the professional who understands why those emails go unanswered when caseloads reach 300.
Children's data security is non-negotiable. Our entire framework is built around compliance first.
No theory lectures. Every session is hands-on with prompts you can use the next day.
AI is a tool, not a miracle. We're clear about what it can and cannot do.
Designed by someone who has lived the experience of being on the receiving end.
Whether you need a half-day session or the full programme, we'll tailor the training to your team's size, experience, and priorities.
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